Shipping policy
Last updated: May 31, 2026
Drivon Designs Shipping Policy
At Drivon Designs, we aim to deliver your products promptly and securely. This Shipping Policy outlines how we handle shipping, delivery times, costs, and responsibilities. By placing an order with us, you agree to the terms below.
1. Order Processing
Orders are typically processed within 1–3 business days from the date of purchase, excluding weekends and public holidays. You will receive an order confirmation email once your order is successfully placed. Once your order is shipped, you will receive a shipping confirmation email with tracking information (if applicable).
2. Shipping Methods and Costs
Shipping costs are calculated at checkout based on your location, the weight and size of the package, and the shipping method selected. Drivon Designs offers the following shipping options within Australia:
- Standard Shipping: Estimated 2–8 business days
- Express Shipping: Estimated 1–4 business days
For international orders, shipping options, costs, and estimated delivery times will vary depending on the destination and shipping provider. International delivery times are estimates and may be affected by customs processing.
3. Delivery Times
All delivery times are estimates only and are not guaranteed. While we aim to meet estimated delivery times, Drivon Designs is not responsible for delays caused by:
- Shipping carriers
- Customs processing or import/export regulations
- Events outside our control (e.g., natural disasters, strikes)
4. Order Tracking
Tracking information will be provided for all shipments where available. Please allow 24–48 hours after shipment for tracking details to become active. If you experience issues with tracking or delivery, contact us at drivondesigns@gmail.com.
5. Shipping Address and Responsibility
You are responsible for providing an accurate and complete shipping address at checkout. Drivon Designs is not liable for delays or lost orders caused by incorrect or incomplete addresses. Once your order is shipped, title and risk of loss pass to you, the customer.
6. Lost, Damaged, or Misdelivered Orders
Please inspect your order upon arrival. If your item arrives damaged, is lost during shipping, or you received the wrong product, contact us immediately at drivondesigns@gmail.com. We will work with the shipping carrier and you to resolve the issue. Resolution may include a replacement item or refund, depending on the situation.
7. Customs, Duties, and Taxes
For international orders, you are responsible for any customs duties, taxes, or import fees that may apply in your country. Drivon Designs is not liable for delays or additional costs imposed by customs authorities.
8. Changes to This Shipping Policy
Drivon Designs reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting to our website, with the “Last updated” date revised accordingly.
9. Contact Information
If you have any questions about shipping, delivery, or lost/damaged items, please contact:
- Email: drivondesigns@gmail.com
- Trading Name: Drivon Designs
- Business Address: Provided upon approval.
- Business Phone: +61 477 230 775