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Privacy policy

Last updated: May 31, 2026

Drivon Designs operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

Drivon Designs is an Australian-owned and operated business. Our primary customers are located in Australia; however, our Services may be accessed internationally.

Drivon Designs is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot reasonably be linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information such as payment method details, transaction information, form of payment, payment confirmations and other payment-related details. We do not store full credit card or debit card numbers; payment information is processed securely by our payment service providers.
  • Account information including your username, password, preferences and settings.
  • Transaction information including the items you view, add to your cart, wishlist, purchase, return, exchange or cancel, and your past transactions.
  • Communications with us including the information you include when contacting us for customer support or inquiries.
  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, contact us, or otherwise provide personal information.
  • Automatically through the Services, including from your device when you use our website, through cookies and similar technologies.
  • From service providers, including payment processors, analytics providers, fulfillment partners, and customer support platforms.
  • From partners or other third parties, where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Provide, Tailor, and Improve the Services — to operate our business, process payments, fulfill orders, manage accounts, arrange shipping, process returns or exchanges, remember preferences, enable reviews, and improve and personalize your shopping experience.
  • Marketing and Advertising — to send marketing and promotional communications (where permitted), and to show you relevant advertisements and offers based on your interactions with our store.
  • Security and Fraud Prevention — to authenticate accounts, process payments securely, detect and prevent fraud or malicious activity, and protect the safety and integrity of our Services.
  • Communicating with You — to respond to inquiries, provide customer support, send order updates, and maintain our business relationship with you.
  • Legal Reasons — to comply with legal obligations, respond to lawful requests, enforce our policies, and protect our rights, customers, and Services.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify and service providers that perform services on our behalf, such as payment processing, data analytics, IT services, fulfillment, shipping, and customer support.
  • With marketing and advertising partners to provide relevant promotions and advertisements, subject to their own privacy policies.
  • When you direct or consent to disclosure, such as for order fulfillment or through social media integrations.
  • With affiliates or within our corporate group, where applicable.
  • In connection with business transactions such as a merger, sale, or insolvency.
  • To comply with legal obligations, enforce policies, or protect rights and safety.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information submitted through the Services may be transferred to Shopify and third parties located in other countries.

Shopify may use personal information collected from your interactions with our store and other merchants to provide enhanced features. In these circumstances, Shopify is responsible for processing personal information for those purposes. You can learn more by reviewing the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties. Any information you provide to third-party platforms is governed by their privacy policies.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information; however, no system is completely secure. Information retention depends on factors such as legal obligations, account maintenance, dispute resolution, and enforcement of policies.

Your Rights and Choices

Depending on where you live, you may have rights including:

  • Accessing or requesting a copy of your personal information
  • Requesting correction or deletion of personal information
  • Data portability
  • Opting out of marketing communications

You may exercise these rights by contacting us. We may need to verify your identity before processing requests, as permitted by law.

Complaints

If you have concerns about how we handle personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal mechanisms to protect international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

drivondesigns@gmail.com